Wrong Size Wrong Item
Please call for a Return Authorization number and we will give you simple instructions on how to send it back to us.
*Please note that custom cut pieces in an order are non-returnable/non-refundable.
Damaged during Shipping
If any of your items arrive damaged please call customer service or e-mail us and let us know what needs to be replaced. If you received a damaged product, please have the item available so we can get more information to prevent it from happening in the future.
Quality Does Not Meet Expectations
We want to offer the highest quality solutions at the best price. If you have purchased something that does not have the quality you expect, we want to know! We will either replace it with another item or refund your money. Simply call the customer service or e-mail us.
* Please make sure to read the manufacturer’s warranty for exceptions.